Privacy Policy

This Privacy Policy ("Policy") applies to all products and services offered by VERSE - ("VERSE," "we," or "us"). If you have any questions about this Policy, please feel free to email us at hi@VERSEisbetter.com. Capitalized terms used but not defined in this Policy shall have the meaning assigned to such terms in Terms of Service ("Terms"), and Your access to and use of our Service is subject to the Terms. Your use of our Website or Chatbot, or registration to use any of our Services will constitute your agreement to this Privacy Policy. If you disagree, please do not use our Services or access our Website or Chatbot.


Information we collect and how we use it

Information you provide

We collect personally identifiable information and information about your network ("personal information") from you. This happens when you interact with us through our Service or allow our Service to access information from other sources like your contacts stored on Google. For example, if you initiate a conversation with VERSE, we may collect or ask for personal information such as email, name and contact details. Or when you Sign in with Google, you are asked to share your contacts with VERSE.

By voluntarily providing us with personal information, you hereby represent that you are the owner of such personal information or are otherwise authorized to provide it to VERSE. You further agree that you consent to our collection, use, storage and/or disclosure of such personal information per this Policy. You acknowledge and agree that your communications with VERSE will inevitably result in the transfer of information, including personal information, across international boundaries. Suppose you provide personal information to VERSE through our Service. In that case, you acknowledge and agree that such personal information may be transferred from your current location to the offices and servers of VERSE. Its Affiliates (defined below) and the authorized third parties referred to herein, located in India, the United States, and other countries (the "Other Countries") for storage and processing per this Policy. You acknowledge and agree that the privacy and data security laws of such Other Countries may be different from the privacy and data security laws in force in the country in which you reside and agree that the privacy and security laws in effect in the applicable Other Countries may govern how your personal information may be collected, used, stored and/or disclosed.


Log information

When you use the Service, our servers automatically record information that your browser sends during your service use. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.


User communications

When you send an email or other communication to VERSE, we may collect the personal information you provide us and use it to process your inquiries, respond to your requests and improve our services.


Aggregated Information

In an ongoing effort to better understand and serve our Customers, VERSE often conducts research on its customer demographics, interests and behavior based on the personal and other information. This research may be compiled and analyzed on an aggregate basis, and VERSE may share or otherwise publish or distribute this aggregate data. This aggregate information does not identify you personally. VERSE may also disclose aggregated user statistics to describe Our Service to current and prospective business partners, customers and other third parties for other lawful purposes.


Do Not Track Signals

We do not currently respond to web browsers' "Do Not Track" signals that provide a method to opt-out of the collection information about visitors' activities on the Site and Service and across other websites. If we do so in the future, we will provide all relevant information in this Policy.


Information Sharing

We may change the locations where we process personal information from time to time, including by commencing personal information processing in additional or different Other Countries. VERSE only shares personal information with other third parties outside of VERSE in the following limited circumstances:

1. We have obtained our customer's consent.

2. With Affiliates of VERSE.

3. We sometimes hire third parties to perform certain business-related functions. Examples of such functions include maintaining databases and processing payments or providing us with the necessary software, networking, storage and other services we use to provide and operate the service. When we employ a third party to perform a function of this nature, we only provide them with the information they need to perform their specific function.

4. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
a. satisfy any applicable law, regulation, legal process or enforceable governmental request;
b. enforce the Terms, including investigation of potential violations thereof;
c. detect, prevent, or otherwise address fraud, security or technical issues, or;
d. protect against imminent harm to the rights, property or safety of VERSE, its users or the public as required or permitted by law.

If VERSE becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.


Data Integrity

VERSE processes personal information only in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our products and services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary. Customers of VERSE may update or change the personal information they have provided to VERSE by logging into the Service and providing such information where applicable. VERSE will retain personal information we process on behalf of our customers for as long as needed to provide the Service to our customers. We may further retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, maintain accurate accounting, financial and other operational records and enforce our agreements. VERSE has no direct relationship with the individuals with whom our customers may interact using the Service. Any such individual seeking access to, or who would like to correct, amend or delete data that may be stored in the Service should direct his or her inquiry to the applicable VERSE customer.


Security

VERSE takes reasonable steps to protect personal information collected through our service from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or electronic transmission (including email) is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via the Internet.


Changes To This Policy

Please note that we may revise this Policy from time to time. We will post any Policy revisions on this page and, if the changes are significant, we will provide a more prominent notice, usually via email. When we post changes to this Policy, we will revise the "last updated" date at the top of this statement. We, therefore, encourage you to review this page for updates periodically. Your continued use of the Service after any changes or revisions to this Policy shall indicate your agreement with the terms of such revised Policy.


Other Important Matters

Children

VERSE does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our services. We encourage parents and legal guardians to monitor their children's Internet usage and help enforce our Policy by instructing their children to never provide personal information on our Service without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to VERSE through our Service, please contact us, and we will use commercially reasonable efforts to delete that information from our databases.


Other Products/Services

This Policy only applies to the products and services of VERSE and not to the products or services of any other entity, affiliate or other third parties ("Third Parties"), even if such products or services are linked, integrated or sold in conjunction with our Service. Any links, integrations, or co-sales from or with our Service do not imply that VERSE endorses or has reviewed the practices of any such Third Parties. You should contact such Third Parties directly for information on their privacy policies.


Affiliates

You hereby agree that VERSE may share any information covered by this Privacy Policy with its Affiliates.